Frequently Asked Questions

Ordering & Customization

How do I place an order?

Each Crown & Crystal set is custom-made to order. Begin by completing the inquiry form with your desired design details. Once your design is approved, a 50% non-refundable deposit is required to secure your order.

Can I request a custom design?

Absolutely, every set of nails is handcrafted to reflect your personal style. Provide inspiration photos, color palettes, and/or themes. Our goal is to bring your vision to life in true couture fashion.

How long will my order take?

Due to high demand and the handcrafted nature of each set, please allow up to 2 weeks of processing time before shipping. Rush options may be available depending on current order volume.

Sizing & Fit

How do I find my nail size?

YOu may purchase a sizing kit to ensure the perfect fit before you place your order. If you already know your sizes, include them in your inquiry. Please Note: Crown & Crystal is not responsible for incorrect sizing submitted by the client.

What if my nails don't fit once they arrive?

Because each set is sculpted to your specific sizes, adjustments or remakes are not offered. We recommend ordering a sizing kit to guarantee a perfect fit.